📌 About the Role

ZOHO is hiring for the position of Technical Support Engineer. This role focuses on delivering technical help and guidance to customers, ensuring they have an excellent product experience.

🔍 Job Profile

As a Technical Support Engineer, you will handle customer queries, diagnose issues, provide technical guidance, and help users get the most out of ZOHO products. You’ll also work closely with product and development teams to resolve bugs and improve features.

🎯 We’re Looking for Someone With:

• Excellent communication and analytical skills
• Understanding of basic networking, OS, and browser settings
• Calm and professional approach to problem-solving
• Willingness to work in night shifts and rotational schedules
• Up to 4 years of experience in support or client interaction roles

✅ Eligibility Criteria

• Graduate from any stream
• 0–4 years of experience in a client-facing or tech support role
• Strong command over English (verbal and written)
• Ability to relocate if required

📝 How to Apply

Apply through ZOHO’s official careers portal. Make sure to fill out the application form carefully and double-check your contact details.

📚 Additional Information

• Remote or hybrid work options may be available depending on the team
• Opportunities for skill growth and technical certifications
• Collaborative work culture and open communication