Infosys BPM Recruitment 2025
Paraphrased summary of a LinkedIn job listing (ID: 4290583720). Focus keyword: Infosys BPM Recruitment 2025
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Overview
This article provides a paraphrased and SEO-friendly summary of a LinkedIn job posting (ID: 4290583720) for roles at Infosys BPM. The original listing contains the most accurate and authoritative recruitment details — use the Official Notification button above to view it directly.
| Field | Details |
|---|---|
| Organization | Infosys BPM (paraphrased) |
| Role | Customer Service / Process Associate (typical BPM role) |
| Location | Bengaluru (as per listing) |
| Experience | Freshers & Experienced (if specified) |
| How to view full posting | Click Official Notification above to open the LinkedIn listing. |
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Key Responsibilities
(Paraphrased / summarized from the job posting)
- ✅ Handle inbound/outbound customer interactions (calls, chat, email) following defined processes.
- 🛠️ Troubleshoot customer issues, log incidents and escalate appropriately.
- 📊 Maintain adherence to KPIs (AHT, FCR, CSAT) and quality guidelines.
- 🗂️ Document interactions, update internal systems and participate in trainings.
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Qualifications & Skills
Typical requirements candidates should meet (paraphrased).
- Graduate or equivalent qualification (or as per listing).
- Excellent verbal & written English communication.
- Basic computer skills and comfort using CRM / ticketing tools.
- Willingness to work in rotational / night shifts if required.
- Prior BPO / customer service experience preferred for experienced hires.
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Compensation & Benefits
The LinkedIn post may include compensation or benefits details. Below is a general list commonly offered by BPM employers (paraphrased):
- Competitive salary (range varies by role and experience).
- Transport facilities for shifts (where provided).
- Training & career progression programs.
- Medical and employee welfare benefits as per company policy.