Quick Summary

Amazon is hiring for an Investigation Specialist (Work from Home) — a seasonal role (FTC) on Amazon’s payroll. This role focuses on detecting and investigating ecommerce risks, validating transactions, and protecting the shopping experience for customers, partners and sellers. It is suitable for freshers (0–5 years experience) who have strong analytical ability and communication skills.

About the Team

The role sits within Shopping Experience Protection Operations — a team tasked with maintaining trust across buyers, brands, vendors, sellers and employees. The team combines technology, analytics, and process design to scale trust and safety initiatives while optimizing headcount and operational costs.

• ▹ Focus on online fraud and transactional integrity.
• ▹ Collaborates with risk analysts, engineers, and external partners.
• ▹ Operates with high autonomy and strong performance metrics.

Key Responsibilities

As an investigator, you’ll research and evaluate facts around seller transactions, take appropriate action following internal procedures, document your work, and communicate with internal and external stakeholders as part of the investigatory workflow.

• Investigate and validate seller and transaction activity to eliminate ecommerce risk.
• Perform detailed documentation and annotations for traceability.
• Communicate with customers and teams via email, annotations, and calls.
• Escalate unusual patterns to relevant owners or teams.
• Use performance metrics to drive continuous improvement.

Preferred Qualifications

• Strong problem-solving and analytical skills.
• Proven ability to work productively in a remote/independent setting.
• Clear communicator across manager and peer levels.
• Attention to detail and high accuracy in documentation.
• Global perspective and understanding of broader business objectives.

How to Apply — Practical Tips

1. Read the job page carefully: Check the Job ID (3057055), location and the “seasonal role” note.
2. Prepare a crisp CV: Highlight investigation, analytical, customer communication or ecommerce-related experiences — even internships or academic projects.
3. Tailor your cover note: Mention why you are fit for trust & safety work and comfortable with rotational shifts.
4. Be ready for assessments: Amazon often uses metrics-based assessments; demonstrate data interpretation skills.
5. Follow up: After applying, keep an eye on your Amazon.jobs profile and email for interview outreach.

Tip: Use the Official Notification button above to go directly to the Amazon job page and click Apply if eligible.

FAQs

Is this job open to freshers?

Yes — the position accepts candidates with 0 to 5 years of experience, so freshers can apply with relevant skills.

Is this a remote role?

Yes. The listing specifies virtual working from Bangalore region (virtual) — check the job page for local eligibility rules.

What are the work hours?

This role operates in a 24×7 rotational shift environment; shifts and offs rotate periodically.

Conclusion — Why Apply?

If you’re actively searching for Amazon jobs work from home for freshers in 2025, the Investigation Specialist role (Job ID: 3057055) is a solid entry point into trust & safety and ecommerce risk operations. It offers a chance to build analytical skills, work cross-functionally, and gain experience in a global ecommerce environment.

Click the official job notification to view responsibilities and apply. Use the video resources linked above for complementary hiring updates from Cognizant and Accenture.